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CRM Solutions

Companies around the world recognize that having insight into their customers, operating plans, business strategies and processes is the only way to gain a competitive advantage. Employees and partners empowered with customer insight in their real-time interactions, and executives armed with intelligence from these customer interactions, can provide an organization with distinct differentiation in the marketplace. A well-executed CRM Roadmap gives any company a clear route to achieving sustainable and profitable growth.

Project success and client satisfaction are the most important of Competent System's deliverables. We earn our clients' loyalty by understanding their needs and adding value to their businesses. We have built our Siebel CRM Solutions practice with a professional and knowledgeable consulting team and a delivery methodology that has been tested and proven on many engagements in diverse organizations and industries.


CRM Consulting - Salesforce.com:
Competent System's Salesforce.com Consulting:-

In today's most competitive global economy, CRM is must business driver for every line of business. CRM Consulting services helps clients by utilizing complete potential of your customer relationship management process by meeting and exceeding client's expectation.

Competent Systems works with clients to help improve their existing marketing and a sales process integrates your business systems and gathers critical customer's information.

Competent Systems's CRM Consultants help you evaluating, mapping and integrating Salesforce CRM Solutions for your needs

Our CRM Consulting Services consist of business and technology consulting. Business consulting will help unleash better marketing and sales processes whereas technology consulting will help you identify technology platform to build or select your CRM Solution development.

Competent System's has expertise in CRM Consulting and implementing Salesforce.com for variety of companies across different Industries, as a select partner of Salesforce.com, it gets first hand experience about the latest CRM features, functionalities, training and documentation which in turn is used to help its clients.

Salesforce.com (SFDC) CRM product is a best suited CRM application for various businesses, small, medium and large scale enterprises. It helps you build strong customer relationship with your customers and business partners making information available in real-time.

We know every option and value add of the application. Additionally we bring years of experience in CRM, Project management and development into your project.

CRM Solutions for your Industry:
Competent System's Salesforce consulting drives you to the Top of Your Industry-

Every industry and enterprise is unique in its own way; they have processes to pursue business opportunities, build and maintain customer relationship and optimize costs for overall organization objectives.

Customers from various business segments have turned to Competent System's for Salesforce Implementation, customization as per their business processes and bring the best of Salesforce eco-system for growing and sustaining market share. It's quite simple the best CRM for growing and sustaining market share without incurring heavy expenditure on software, hardware and other infrastructure related investments.

Salesforce CRM is available in versions tailored to the best practices and processes of various industries. Thanks to the ease and power of the Force.com platform, we can develop and customize still further, with no more than mouse-clicks.


The Competent Systems Advantage:

    With experience designing and implementing many successful solutions for organizations of all sizes in major vertical markets,Competent Systems offers comprehensive services:

           Competent Systems Siebel-certified consultants have vast Siebel implementation experience in various              industries and across technical-functional areas.
           Our dedicated Siebel-certified professionals provide customized and effective business solutions based              on their superior technical and industry process knowledge.
           Competent Systems is an Oracle/Siebel Consulting Partner. Our partnership with Oracle Corporation              and active working relationship with its Sales Force, Product Marketing, and Expert Services groups              enable us to provide quick turnarounds on product-specific issues. Competent system's and Oracle              have been very successful in working together to bring the best mix of products and expert resources for              implementation to many engagements.

Competent System's Services:

         o  CRM strategy and roadmap definition.
         o  IT architecture and strategy.
         o  Siebel/Oracle implementation services
               Complete lifecycle implementations, including business analysis, process re-engineering, design,                 development, testing, and deployment.
               Extensive expertise in specialized Siebel modules, including Product Configurator, ePricer, Order                 Management, and Incentive Compensation, among many others.
               Proprietary tool for performance evaluations as well as tuning and performance enhancement.
               Production support and maintenance, including new enhancements and application maintenance.
               Siebel Upgrades and Unicode migrations as well as Single Sign On services.
               Internationalization and localization of Siebel applications for multi-language, multi-currency rollouts.
               Data quality and migration services.