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Microsoft Dynamics CRM

Your customer service, marketing and sales productivity with Microsoft Dynamics™ Customer Relationship Management

Delivered on-premise or on-demand (SaaS), Microsoft Dynamics Customer Relationship Management (CRM) is a fully integrated solution suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships.

As a multi-level Microsoft partner, Adeptech System's™ delivers comprehensive solutions for your CRM needs, from licenses, consulting, and implementation, to full lifecycle support. Adeptech Systems allows you to continuously improve competitiveness, customer service, and cost savings due to higher efficiency.

Marketing: Microsoft Dynamics CRM provides a holistic, comprehensive set of marketing capabilities so you can better understand customers and target your resources to the areas of highest return.

Sales: Fast access to customer data and history online or offline enables sales to spend more time selling. Wizard-driven tools help keep prospects and customers informed of new product and service offerings.

Service: Customer information, case management, service history, and support is delivered to customer service desktops that enhances customer loyalty and profitability, plus much more.

XRM: Organizations also need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, and vendors. Microsoft Dynamics CRM can easily be customized for these "Extended CRM" scenarios to enhance the value of all relationships, drive operational excellence, and increase business insights.

Adeptech System's has extended expertise in the following industries:

  • Government
  • Financial services
  • Manufacturing
  • Professional services
  • Healthcare providers
  • Retail
  • Hospitality and Entertainment
  • Education
  • Media